Service excellence is more than what we provide, it’s how we think and act. It’s not just “fixing a problem” or performing routine maintenance, it’s the “smile” in the voice on the phone, the prompt response to a request and the drive to always improve. We believe that service excellence begins with each employee’s commitment to improve the things in their control.
Otis elevator’s safety and reliability have been prime concerns one of the best safety records in the vertical transportation industry. We work constantly to improve the safety of existing products and develop safer technologies for new products. Otis emphasizes a corporate policy of “safety first” and implements standardized procedures to ensure that every installation and service task is performed the safest way, every time.
We are the only importer lift/elevator company in Bangladesh under Otis brand. So feel free to contact us.